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It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Meer
The shift of services from acute hospitals to general practice requires clinicians to become actively involved in the process of change. This book sets out to demonstrate that with careful planning, implementation and evaluation of this process, problems can be avoided and the quality of service enhanced. Meer
Effective communication is at the heart of good management. This comprehensive book describes effective communication skills including organisational structures group dynamics overcoming barriers to good communication effective listening and counselling skills in primary care. Meer
This practical work has clinical guidelines, and advice on controlling symptoms, as well as showing doctors and carers how to provide physical and psychological comfort. Meer
By their very nature, construction projects can create seemingly endless opportunities for conflict. Written by a best selling author with over 40 years of experiences in the construction and general contracting business, Construction Process Planning and Management provides you with the necessary tools to save time and money on your construction project. Meer
The NCITS Accredited Standards Committee H7 Object Information Management, now part of NCITS T3 Open Distributed Processing, and the Object Management Group BUsiness Object Domain Task Force (BODTF) jointly sponsored the Fifth Annual OOPSLA Workshop on Business Object Component Design and Implementation. Meer
Optimization in Industry comprises a collection of papers presented at the third US United Engineering Foundation's 'Optimization in Industry' Conference. Meer
Mining is fundamental to our lives - we wear and travel in; build, cook and communicate with its products daily. However, it is also one of the most environmentally damaging industries. Meer
Not simply a new translation, this is the first book to provide a clear, easy-to-follow interpretation of the classic document. The Art of War for Executives reveals the brilliance of Sun Tzu - and shows how to win on the battlefield of modern business. Meer
This book compiles the wisdom of experienced leaders of family growth companies and those who advise them, focusing on what works to sustain business success without sacrificing family relationships or control. Meer
In the Chair is a practical, up-to-date and comprehensive guide to how to become the successful Chair of any body, whether it's the organisation you work for, a community group or charity, or a public or company Board. Meer
Author Les McKeown draws on his decades of experience as a CEO and leadership consultant to deliver expert advice on what it takes to be a visionary leader, blending practical advice with illuminating examples from a range of industries. Meer
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