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This book constitutes the proceedings of the Third International Conference on Human Aspects of Information Security, Privacy, and Trust, HAS 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Los Angeles, CA, USA, in August 2015 and received a total of 4843 submissions, of which 1462 papers and 246 posters were accepted for publication after a careful reviewing process. Meer
This book presents a novel approach for studying the impact of leadership styles on supply chain resilience using a combination of transactional and transformational leadership. Meer
This book is an expository introduction to the methodology of sensitivity analysis of model output. It is primarily intended for investigators, students and researchers that are familiar with mathematical models but are less familiar with the techniques for performing their sensitivity analysis. Meer
Data mining applications range from commercial to social domains, with novel applications appearing swiftly; for example, within the context of social networks. Meer
The book contains description of a real life application of modern mathematical optimization tools in an important problem solution for power networks. Meer
This book constitutes the proceedings of 26th International Conference on Advanced Information Systems Engineering, CAiSE 2014, held in Thessaloniki, Greece in June 2014. Meer
The book is a benefit for graduate and postgraduate students in the areas of operations research, decision theory, optimization theory, linear algebra, interval analysis and fuzzy sets. Meer
This book provides a broad overview of Information and Communication Technology (ICT)-supported innovation both on an evidence-based level, a theoretical and a methodological level. Meer
This book examines the problem of maintenance planning and scheduling in industrial production systems. It presents two practically relevant, deterministic mathematical models: the capacitated planned maintenance problem (CPMP) and the weighted uncapacitated planned maintenance problem (WUPMP). Meer
This book summarizes the results of Design Thinking Research carried out at Stanford University in Palo Alto, California, USA and at the Hasso Plattner Institute in Potsdam, Germany. Meer
This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. Meer
This book constitutes the refereed proceedings of the 17th International Conference on Software Process Improvement and Capability Determination, SPICE 2017, held in Palma de Mallorca, Spain, in October 2017. Meer
This book constitutes the refereed proceedings of the 12h International Symposium on Business Modeling and Software Design, BMSD 2022, which took place in Fribourg, Switzerland, in June 2022. Meer
This book constitutes the proceedings of the 11th Enterprise Engineering Working Conference, EEWC 2021, which was held online on November 12, 2021, and December 16-17, 2021. Meer
This book is about managing the security of IT services in terms of organization, orchestration, and optimization. It compresses the complex subject matter into individual terms and their definition, and it exploits systematics and terminology to create order, illuminate relationships, and provide concrete support for implementing IT service security successfully and with an eye for the essentials. Meer
In today’s increasingly service-oriented global economy, the activities and transactions within and between supply chain members in the service sector have experienced substantial growth. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
This book examines central aspects of the new technologies and the legal questions raised by them from both an international and an inter-disciplinary perspective. Meer
This edited book presents scientific results of the 21th IEEE/ACIS International Fall Virtual Conference on Computer and Information Science (ICIS 2021-Fall) held on October 13-15, 2021, in Xi’an China. Meer
Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. Meer
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