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From the author of the best selling Life Coaching Handbook, The Business Coaching Handbook reveals what business coaching IS, how to assess the shape of your business and what steps you need to put in place to grow a successful business. Meer
Total Quality is a practical, proven approach to management that is successfully being applied throughout American industry-and more recently in health care organizations. Meer
The need for high-quality leadership in all areas of business and organisational activity has never been greater. The focus is on winning hearts and minds, on leadership as an emotional and psychological commitment to the people being led, and on the idea of emotional intelligence. Meer
It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Meer
This title includes a Foreword by John W Bachman, Professor of Medicine, Mayo Clinic College of Medicine, Rochester, Minnesota. Mastering the art of medical practice management requires knowledge that most physicians don't learn in medical school, residency, and fellowship training. Meer
This guide contains a foreword by Simon Gregory, Dean of Postgraduate GP Education, Leicestershire, Northamptonshire and Rutland and General Practitioner, Northampton. Meer
This work includes Foreword by David Nicholson - Chief Executive, National Health Service of England. In the past, there has been too little emphasis and investment made in developing leaders in healthcare. Meer
This book brings together established and emerging international scholars to provide systematic reviews and illustrative cases drawn from tourism, leisure, hospitality, sport and event contexts. Meer
Mining is fundamental to our lives - we wear and travel in; build, cook and communicate with its products daily. However, it is also one of the most environmentally damaging industries. Meer
Mining is fundamental to our lives - we wear and travel in; build, cook and communicate with its products daily. However, it is also one of the most environmentally damaging industries. Meer
The shift of services from acute hospitals to general practice requires clinicians to become actively involved in the process of change. This book sets out to demonstrate that with careful planning, implementation and evaluation of this process, problems can be avoided and the quality of service enhanced. Meer
As soon as this book first appeared in 1990 it became the standard text for the new generation of practice managers with responsibility for implementing many of the radical changes taking place in general practice. Meer
The management function is practice-based primary care and who performs it varies by practice. While the number of practice managers increase and their role continues to unfold in response to NHS changes, the development of practice management as a profession is contained if not constrained by GPs, as both employers and as the dominant profession within primary care. Meer
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