Total Quality Management for Custodial Operations
A Guide to Understanding and Applying the Key Elements of Total Quality Management
Paperback Engels 1994 1e druk 9781884015519Samenvatting
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
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- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
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